Returns/Refunds Policy
You may return most new, unopened items within 2 days of delivery for a refund/ exchange. No returns on open products unless the item is proven to be "dead on arrival". You will need to come into store for refund and verification. Customers who do not test a disposable at the exact time of delivery waive their right to exchange. Drivers are not agents of Cloud City Vapes and are not responsible for refunds/exchanges.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.