Delivery Policy

Cloud City Vapes delivers the same day, straight from our shop in Marion, Indiana. Here’s how it works: where we go, what it costs, how to pay, and what to have ready when your driver arrives.

Same-Day Delivery

Orders are delivered the same day. Weather and traffic can make a delivery a little faster or a little slower.

At checkout, your order is set to the current delivery timeframe automatically. Want it later? Use the dropdown to schedule your delivery up to 7 days ahead.

Ordering for a time after the shop has closed? No problem. An after-hours fee will be added at checkout.

Before heading out, your driver will text you to confirm your delivery window and that you’re 21+, especially if you’re a new customer. Keep an eye on your phone!

Where We Deliver From

Every order leaves from our shop:

• Cloud City Vapes, 812 S Baldwin Ave, Marion, IN 46953
• Phone: 765-573-4460
• Email: admin@vapeinclouds.com

Shop hours:

• Monday–Saturday: 10AM–9PM
• Sunday: 10AM–6PM

Where We Deliver

We deliver to Grant County and nearby counties, including Delaware and Madison counties (including Anderson), Howard County (Kokomo), and Wabash. To see every town and ZIP code we cover, visit our Delivery Areas page.

Meet Us Somewhere Else

Delivery doesn’t have to be to your front door. If you’re at the fair, a local park, work, or downtown, we can meet you there. Just enter the address or spot at checkout and keep your phone handy.

Delivery Fees

Your delivery fee depends on where you are:

• Grant County: $5.99
• Delaware and Madison counties (including Anderson): $10.99
• Howard County (Kokomo): $10.99
• Wabash: $9.99

A separate $0.99 handling fee also applies.

There’s a $20 cart minimum (before tax) to place a delivery order.

Payment

Pay at the door. Card or tap. Cash only if you ask first, exact change.

Age and ID Check (21+)

You must be 21 or older to get a delivery. Your driver will check a valid government-issued photo ID at the door, and the name on the ID must match the name on the order. Please have your ID ready when your driver arrives.

If We Can’t Complete Your Delivery

We always check in by text before your driver leaves. If you don’t respond to your driver, your order won’t be delivered, so please keep your phone close after ordering.

Damaged or Wrong Items

If something arrives damaged, or it isn’t what you ordered, call us the same day at 765-573-4460 and we’ll help make it right. For full details, see our Refund Policy.

Questions?

We’re happy to help. Call 765-573-4460 during shop hours, email admin@vapeinclouds.com, or stop by the shop at 812 S Baldwin Ave in Marion.