Loyalty

Cloud City Vapes Loyalty

Join our rewards program online in under a minute — no store visit needed. Powered by Loyalzoo.

Cloud Points: earn points in store and on website orders when you sign up with the same email or phone number you use at checkout.

Check my Cloud Points

Opens Loyalzoo. Tap your browser’s Back button to return to Cloud City.

How to redeem Cloud Points online

  1. 1Tap Check my Cloud Points above (or open the Loyalzoo app) and sign in with the email or phone you use at checkout
  2. 2Pick your reward (e.g. $5 Off or $10 Off) — make sure you have enough Cloud Points
  3. 3Confirm redeem — points come off your balance right away
  4. 4Check your email for a one-time website coupon code from Cloud City Vapes
  5. 5Sign in at vapeinclouds.com → checkout → enter the code

Shopping in store? Just ask the cashier to redeem. You earn 1 Cloud Point per $5 spent before tax.

How to use Loyalzoo

Tip for website orders: use the same email or phone number at checkout that’s on your Loyalzoo profile, and your points land automatically — no need to log in to Loyalzoo before ordering.

  1. Join with your phone OR your email: enter just one in the form above — don’t try to put both in the same field. Phone is fastest for checking in at the store. Then add the other one in your Loyalzoo profile so our staff can find you either way, and so website orders match your account.
  2. Get the Loyalzoo app: download it for iPhone or Android and sign in with the same phone or email so you can check in right from your phone.
  3. Check in at the store: scan the Cloud City Rewards QR code at the register, or check in on your phone in the Loyalzoo app before you get to the register — then just tell the cashier your name or show your in-app QR code.
  4. Earn Cloud Points: get 1 Cloud Point for every $5 you spend before tax, in store and on website orders. Online, use the same email or phone you joined with so the points land in your account.
  5. Check your balance: anytime on this page, in the Loyalzoo app, or in your points email/SMS updates.
  6. Redeem rewards: in store, just ask our staff at the register. For website redemptions, we’ll email you a coupon code to use at checkout.
  7. No phone with you? No problem — staff can look you up by your name, email, or phone number.

Prefer to join in store?

  • Visit us at 812 S Baldwin Ave, Marion IN
  • Tell the cashier you’d like to join or check in on Loyalzoo
  • Give your name and phone or email — we’ll add your points at the register

Track points on your phone

Download the free Loyalzoo customer app to see your balance and rewards:

Questions? Call or text 765-573-4460
Hours: Mon–Sat 10AM–9PM · Sun 10AM–6PM

We deliver to: Marion · Gas City · Kokomo · Muncie · Anderson · Wabash · Huntington · Elwood · All delivery areas

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